Privacy Policy

Last Updated: October 11, 2026

Marilyn Mobile Massage & Spa respects your privacy. This policy explains how we collect, use, share, and protect personal information obtained through our website, communications, bookings, and services.

Information Collection and Use

We may collect contact details, appointment information, service preferences, procedure type and date, voluntarily submitted photographs, communications, payment records, and website usage data.

Information is used to respond to inquiries, coordinate services, manage appointments and payments, provide customer support, maintain business records, improve website functionality, and meet applicable legal requirements.

HIPAA and Client Privacy

Health-related information is handled according to applicable privacy laws, including HIPAA where required. Clients complete applicable privacy and consent documentation at our office. Additional rights and protections are addressed in our separate HIPAA Notice of Privacy Practices.

Our massage services do not include medical diagnosis, medical clearance, or treatment of surgical complications.

Photographs and Written Consent

Photographs submitted for inquiries or services are not automatically authorized for public use.

We do not publish client photographs, before-and-after images, videos, or testimonials for marketing without appropriate separate written authorization. Promotional consent is voluntary and is not required to receive services.

Communications, Payments, and Providers

We may contact clients about inquiries, appointments, reminders, and requested services. Promotional messages require applicable consent, and clients may opt out.

Payments and certain business functions are handled through third-party providers, including website hosting, booking systems, payment processors, messaging, customer management, and analytics. Information may be shared as necessary for these purposes, subject to applicable privacy requirements.

Our website may use cookies and similar technologies. Visitors may manage them through their browser and available consent controls.

Security, Retention, and Privacy Rights

We use reasonable safeguards to protect information and restrict access to authorized personnel. Records are retained according to business needs and applicable legal requirements and securely disposed of when appropriate.

Clients may contact us regarding applicable rights to access or correct personal information. Our website and services are intended for adults age 21 and older, and we do not knowingly collect information online from children under 13 in violation of applicable law.

We may update this policy as needed, with changes reflected by the date above.

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